However please don't fret that we have forgotten about your membership.Ī new DOUBLE issue is on its way once completes his final edits. 1 & 2) of Legendary Times Magazine that was published in January and sent out to all new members. We hope you have enjoyed your most recent DOUBLE ISSUE (Vol. In October of 2011, I sent an email to Legendary Times asking where the other 3 issues were. He received one magazine some time early 2011. Review: On December 10, 2010, I ordered a one year subscription to the Legendary Times Magazine for my husband as a Christmas gift. She informed me that once she received the check in the mail, that she would close the complaint she filed. I immediately called and asked her if she would close the issue since we had resolved it amicably together over the phone. (check receipt stub attached)Īfter catching up with office e-mails, I noticed a complaint filed by this same customer about this issue. The check was sent out in the mail on 5/1/13 to On 4/30/13, I wrote a Check Number in the amount of $75.00 made out to as requested by. She called me back and decided she would like a refund. In between these phone calls, wanted to consult with her friends, whom she purchased the order for, to see what they would prefer. We had several amicable phone conversations and came to the resolution that she was able to wait for the next magazine or we would happily send her a complete refund in the amount of $75.00. Instead of responding via e-mail, I wanted to call directly by phone to resolve this issue at the end of April. Upon returning to the office, I promptly called all of my customer back, in the order of phone calls received and noticed had left several messages. responded 4/21/13, after I had already left the office on expedition (attached) with 2 other names the order could have been placed under. On 4/17/13 I responded back to inquiring if the order might have been placed under a different name since the name she originally provided was not pulling up any information (attached). Upon searching our database multiple times and multiple ways for the name, etc. I had also set up an automatic response with the dates I would not be in the office explaining where I was for my customers, so they would know what was going on and why I was not being my usual prompt self in responding to e-mails and phone calls. I knew I was leaving town for a period of time and I am very prompt at responding to my customers. One of them was from a dated (attached) 4/11/13 inquiring about a Membership. My name is and I am the only person who works in this office, so before leaving town for 10 days on expedition, I caught up on all office e-mails. I want what we paid for and to compensate us in some fashion as I have now spent hours and days trying to contact this company. No one even answers the email.Desired Settlement: We bought this subscription for my sister, who is now concerned if anything is ever going to come? Its almost May of 2013. I did also send an email from their site, it took them 6 days to respond to only tell me that they didn't have a subscription in the name I gave them, I sent an email back and have rcvd no response. I also tried calling the other number listed. We figured we would call the 1800 number listed on site, but it doesn't matter what time of day you call, no one answers. We received the initial package back in Dec, but nothing since. Review: My GF and I ordered a 2 yr subscription in Nov or Dec 2012. We look forward to receiving a valid address to re-ship your order to. We wish you had waited for us to come back into the office so we could have settled this with you directly and amicably.
#What is legendary times magazine free#
We are more than happy to re-ship your order again for you, free of charge, if you would please provide a correct name and shipping address so your package does make it to your doorstep. We are thankful that you contacted us so we know now that you did not receive your item. This order should have been received some time ago and it seems you have still not received your package. Your Order # was shipped out on Augvia Media Mail to, Silver Spring, MD 20901. This is the reason you have been getting a recording at the office, which states we are with a customer or out of the office on expedition.
We have been out of the office for several weeks and this is the first we have heard of this issue.
We would like to apologize for the misunderstanding. As a consequence, I was unable to deliver this gift.Desired Settlement: Delivery of order. I left messages with contact information, but my calls were not returned. I called the company about the status of my order. My credit card has been charged $28.50 for the product + SH. Review: On AugI ordered a product from the company's website (Ancient Gold Flyer Replica) which was supposed to be a gift.
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